Privacy Policy

1. Introduction

ChurnShield ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the service.

2. Information We Collect

2.1 Personal Information

We collect information that you provide directly to us, including:

• Name and contact information
• Billing information and payment details
• Account credentials
• Company information
• Communication preferences

2.2 Usage Information

We automatically collect certain information about your device and how you interact with our Service, including:

• IP addresses
• Browser type and version
• Device information
• Usage patterns and preferences
• Log data and analytics

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and maintaining our Service
• Processing your transactions
• Sending you technical notices and support messages
• Responding to your comments and questions
• Analyzing usage patterns and improving our Service
• Protecting against fraud and abuse

4. Data Storage and Security

We implement appropriate technical and organizational security measures to protect your information. However, no security system is impenetrable and we cannot guarantee the security of our systems 100%.

We store your data on secure servers in the United States. By using the Service, you consent to your data being transferred to and processed in the United States.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. We will also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

6. Your Rights and Choices

You have certain rights regarding your personal information:

• Access your personal information
• Correct inaccurate or incomplete information
• Request deletion of your information
• Object to our use of your information
• Withdraw consent where applicable

To exercise these rights, please contact us at privacy@cchurnshield.ai.

7. Third-Party Services

Our Service may contain links to third-party websites and services. We are not responsible for the content or privacy practices of these third-party services. We encourage you to read the privacy policies of any third-party service you visit.

8. Children's Privacy

Our Service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.

9. International Data Transfers

We may transfer your personal information to countries other than the country in which you live. We ensure that adequate safeguards are in place to protect your information when it is transferred internationally.

10. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date.

You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.